Illustrative banner of a population survey on the quality of life in cities

From 13 June to 30 September 2025, Central Statistical Bureau (CSB) will conduct the third Quality of Life in Cities survey, following the previous rounds in 2017 and 2022. This year, the survey will cover 8 thousand households – about one in a hundred – in nine State cities: Daugavpils, Jelgava, Jēkabpils, Jūrmala, Liepāja, Ogre, Rēzekne, Valmiera, and Ventspils.

The survey is aimed at gathering opinions of the State city residents on various aspects of life in their city, e.g., satisfaction with educational facilities, health care services, urban planning. It also helps to find out whether people feel safe in their city, are satisfied with the work of the local public administration, public transport, etc.

Survey respondents – households selected using a random sampling method – will receive a CSB invitation to take part in the survey in their mail or e-mail. Only one member of the sampled household is interviewed – the member aged 15 or older whose birthday is closest to 1 July.

Web interviewing

The e-survey will be available from 13 to 30 June in the CSB Electronic Data Collection (EDC) system e.csp.gov.lv. Please note that it should be filled in by the addressee of the invitational letter.

Only the addressees of the invitational letter are authorised by the EDC system and can log in with Internet bank, Smart-ID, e-identification card, or e-signature.

Please refer to the Guidelines for help with filling in the e-survey questionnaire (available in Latvian only).

Personal and telephone interviewing

If due to some reason respondent is not able to complete e-survey during the web-interviewing period mentioned, he/she will be contacted by a CSB interviewer from 1 July to 30 September 2025 to arrange a telephone or face-to-face interview.

Upon arrival, the interviewer will present a CSB employee identification card with a photo. If you want to verify identity of your interviewer or find out any other information about the survey:

  • call the toll-free assistance number +371 80008811 on weekdays from 10:00 to 18:00; or

Data confidentiality

The applicable laws and regulations of the European Union and of the Republic of Latvia allow the CSB to collect and process personal data and mandate it to ensure the protection and confidentiality of the data received. The information acquired will only be published as a summarised data and used to analyse economic and social phenomena and processes.

Responsibility of the respondents, in accordance with Section 14 of the Statistics Law, is to support the production of official statistics by providing truthful information and participating in the survey.